Website terms and conditions of use

These website Terms tell you the terms on which you may use of our Website.

1.    Definitions

In the context of these Terms, the following words shall have the following meanings:

“We”, “us” and “St George’s Hospital Charity” refers to St George’s Hospital Charity which is registered as a charity in England and Wales (registered charity no. 1171195) with its registered office at St George's Hospital, Blackshaw Road, London SW17 0QT.

"Website" means and all associated web pages.

"Material" means all of the information, data, text, graphics, links or computer code published on, contained within or available on the Website.

"Terms" means these terms and conditions of use as updated from time to time under clause 2.3.

"User" and “you” means the individual, firm, company or organisation accessing or using the Website, registering for any events and/or making any donations.

2.    Applicable terms and conditions

2.1 The Website is owned by St George’s Hospital Charity and any use made of the Website (including registering with us, making donations and placing orders for goods or services), is subject to these Terms.

2.2 By using our Website, you confirm that you accept these Terms and that you agree to comply with them. Please therefore read these Terms carefully. We recommend that you print off a copy for future reference. If you do not agree to these Terms, then you must not use the Website.

2.3 We may, at our sole discretion, modify or revise these Terms at any time without notice by updating the text of this page.

3. Use of the Website

Anyone is entitled to view any non-password protected parts of the Website and to use for their own purposes the information contained therein, provided:

3.1.1 it is used for information purposes only, for personal use only and not for reproduction on any other website and/or for commercial gain;

3.1.2 any links created to the Website are notified to and approved by St George’s Hospital Charity before they are created;

3.1.3 no part of the Website is copied, stored in a retrieval system, or transmitted in any form or by any means to any third party without the written permission of St George’s Hospital Charity.

3.2 If you reproduce, copy, or link to our Website in breach of these Terms, your right to use our Website will cease immediately, and you must, at our discretion, return or destroy any copies and remove any links.


4. Ownership of intellectual property rights

4.1 We are the owner or licensee or all intellectual property rights in our Website, and in the Material published on it. Intellectual property rights means rights such as: copyright, trade marks, domain names, design rights, database rights, patents and all intellectual property rights of any kind whether or not they are registered or unregistered (anywhere in the world). We and our licensors reserve all of our and their rights in any intellectual property rights in connection with these Terms.  This means, for example, that we and they remain owners of them and free to use them as we and they see fit.

4.2 Nothing in these Terms grants you any legal rights in the Website other than as necessary to enable you to access the Website. You agree not to adjust, to try to circumvent or to delete any notices contained on the Website (including any intellectual property notices), in particular in any digital rights or other security technology embedded or contained within the Website.

4.2 The names and logos of St George’s Hospital Charity and all related product and service names, designs marks and slogans are the trade names, service marks or trademarks of St George’s Hospital Charity and may not be used without the prior consent of St George’s Hospital Charity.

5. Material on the Website

5.1 The Website is intended to provide general information only and, as such, should not be considered as a substitute for advice covering any specific situation. Users should seek appropriate advice before taking or refraining from taking any action in reliance on any Material.

5.2 Whilst we have taken every precaution in compiling the Website, neither we nor any contributors to the Website can be held responsible for any action (or the lack thereof) taken by any person or organisation wherever they shall be based, as a result, direct or otherwise, of Material.

5.3 We may update our Website and may change the content at any time. However, please note that the Material may be out of date at any time and we are under no obligation to update it. We do not guarantee that our Website, or any Material on it, will be free from errors or omissions, nor do we represent or warrant that the Material, or will be fit or suitable for any purpose. 

5.4 Any reliance that you may place on the information on the Website is at your own risk.

6. Access to the Website

6.1 We do not guarantee that our Website, or any Material displayed on it, will always be available or be uninterrupted. Access to our Website is permitted on a temporary basis. We may suspend, withdraw, discontinue or change all or any part of our Website without notice. We will not be liable to you if for any reason our Website is unavailable at any time or for any period.

6.2 You are responsible for making all arrangements necessary for you to have access to our Website. You are also responsible for ensuring that all persons who access our Website through your internet connection are aware of these Terms, and that they comply with them.

7. Limitation of liability

7.1 Nothing in these Terms excludes or limits our liability for death or personal injury arising from our negligence, or our fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited by English law.

7.2 To the extent permitted by law, we exclude all conditions, warranties, representations or other terms which may apply to our Website or any content on it, whether express or implied.

7.3 Except for any legal responsibility that we cannot exclude in law or arising under applicable laws relating to the protection of your personal information, we will not be liable for any:

 7.3.1 losses that:

(a) were not foreseeable to you and us when these Terms were formed; or

(b) that were not caused by any breach on our part;

7.3.2 business losses; and

7.3.3 losses to non-consumers.

8. Third party websites

8.1 The Website may contain links or references to websites operated by parties other than St George’s Hospital Charity. Such links are provided for your convenience only. St George’s Hospital Charity does not control such websites, and is not responsible for their content. St George’s Hospital Charity’s inclusion of links to such websites does not imply any endorsement of the material on such websites or any association with their operators.

8.2 Your use of a third party website may be governed by the terms and conditions of that third party site. We will not be liable for any loss or damage that may arise from your use of them. You are solely responsible for evaluating the accuracy and completeness of any information contained on the third party websites, and also the value and integrity of any goods and services offered by such websites.

9. Privacy and Data Protection

Read our Privacy Policy here.
This Privacy Policy also contains information on cookies.

10. Viruses

10.1 St George's Hospital Charity does not guarantee that our Website will be secure or free from bugs or viruses and no liability is accepted for damage caused through the downloading of viruses. You are responsible for configuring your information technology, computer programmes and platform to access our Website and having your own virus protection software.

10.2 You must not misuse our Website by knowingly introducing viruses or other malicious material or attempt to gain unlawful access to our Website. You must not attack our Website via a denial-of-service attack or a distributed denial-of service attack. By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our Website will cease immediately.

[11. On-line purchases

If you purchase goods or services from our Website (including items from our online store and event entry), our Online Terms of Sale will apply. Please click here to read our Online Terms of Sale.]

12. Restricting funds

If you have indicated that you would like your online donation to go to one our restricted funds (which you can do by following a link from one of the fund pages on our Website or ticking a box in an applicable fund form), it will be allocated to the fund you have selected to be directed to the relevant area of the hospital.

 13. Processing refunds

13.1 Please note that charities (including St George's Hospital Charity) are only legally permitted to return donations in very limited circumstances e.g. where the donor lacks mental capacity. We therefore ask that you take care when entering your details when making a donation via our Website (using PayPal or, when setting up a direct debit, JustGiving), as we may be unable to provide any refund once your payment has been processed. We do not charge a fee for processing refunds.

13.2 Please contact us using the details in the 'Contact' section below if you would like to discuss any issues with a donation made to St George’s Hospital Charity.

14. Security

While we try to make sure that the Website is secure, and take care in the selection of third party payment processors, please note that the security of information transmitted via the internet cannot be guaranteed. Any loss incurred or sustained by any user who transmits information by means of e-mail or other internet links shall be borne solely and exclusively by such user and in no event shall any such loss in whole or part be borne by St George’s Hospital Charity or its agents.

15. Events beyond our control

St George’s Hospital Charity shall not be liable to you for any loss or damage which may be suffered by you due to any breach of these Terms caused by any event beyond its reasonable control including without limitation any act of God, fire, storm, flood, lightening, disease, strike, trade dispute, act of terrorism, any act or omission of government or regulatory bodies or communications operators.

16. General

16.1 If any provisions of these Terms are held to be invalid or unenforceable, the validity or enforceability of the remaining provisions shall not be affected.

16.2 No one other than a party to these Terms has any right to enforce any of these Terms.

16.3 Any failure of St George’s Hospital Charity to exercise or enforce any of its rights under these Terms shall not be deemed to be a waiver of any such rights or operate so as to bar the subsequent exercise or enforcement or any such rights.

17. Disputes

17.1 We will try to resolve any disputes with you quickly and efficiently. If you are unhappy with us please contact us as soon as possible.

17.2 The Terms and the use by the user of the Website shall be governed by the laws of England and Wales and the parties hereto submit to the exclusive jurisdiction of the English courts in all disputes arising out of or relating to the Website and/or any transactions made on the Website, or these terms and conditions.

18. Contact

If you have any queries relating to these Terms, please contact us at or on 020 8725 4522.

More information